Start with your question
SMS access is being prepared. For help with a question or request, email team@heuresis.ai.
Replies may include answers, relevant follow-up questions and confirmations of next steps. This program does not send promotional or marketing messages and does not enroll you in unrelated recurring notifications.
Message frequency varies with your conversation. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
Read the Terms & Conditions and Privacy Policy before texting. SMS is optional; email support is available without SMS enrollment.
What happens when you text
- You send Spine a question or request using your own mobile number.
- Spine processes your message and replies about that request. It may ask a follow-up to understand what you need.
- You can continue the conversation or stop messages at any time by replying STOP.
Your inbound message documents your request for a response. It does not give permission for another business to message you. Spine uses AI and may make mistakes; review important information before acting.
Help, stop or restart
- HELP: get messaging assistance. You can also email team@heuresis.ai.
- STOP: stop program messages. You may receive a final opt-out confirmation.
- START or UNSTOP: restore messaging after an opt-out, then send your question.
If you have opted out, use email for help until you restore messaging. To request deletion of earlier conversations, follow the privacy request instructions.